Mordeck is committed to revolutionizing email communication by providing innovative SMTP solutions that empower businesses to achieve unparalleled success in their marketing endeavors.
© Mordeck. All Rights Reserved
We strive to ensure your satisfaction with our services at Mordeck. If you are not satisfied with your purchase, you may be eligible for a refund subject to the terms outlined in this policy.
Refund eligibility may vary depending on the type of product or service purchased, the duration of the subscription, and other factors. Please review the specific terms and conditions applicable to your purchase.
If you have any questions about your eligibility for a refund, please contact us at [email protected].
To request a refund, please contact our support team at [email protected] within the specified refund period. We will review your request and process your refund if you meet the eligibility criteria.
Refunds will be issued to the original payment method used for the purchase. Please allow up to 2 business days for the refund to appear in your account, depending on your bank or credit card issuer.
If your refund request is approved, you may be required to return any physical products or provide proof of cancellation of services.
The refund period varies depending on the type of product or service purchased. Generally, our refund period ranges from 2 days to 2 months from the date of purchase.
Please refer to your order confirmation or the terms and conditions applicable to your purchase for the specific refund period. Requests for refunds outside of the refund period will not be accepted.
If you have any questions about the refund period, please contact us at [email protected].
Refunds for digital products, such as software licenses or downloadable content, may be available within the specified refund period if the product is defective or does not meet its advertised specifications.
To request a refund for a digital product, please contact our support team at [email protected] with details of the issue. We will review your request and determine if you are eligible for a refund.
Refunds for digital products may be subject to additional terms and conditions, such as licensing agreements or usage restrictions. Please review the applicable terms and conditions before requesting a refund.
Refunds for physical products, such as merchandise or equipment, may be available within the specified refund period if the product is damaged, defective, or does not meet your expectations.
To request a refund for a physical product, please contact our support team at [email protected] with details of the issue. We may require you to return the product or provide photographic evidence of the damage or defect.
Refunds for physical products may be subject to restocking fees or return shipping costs. Please review the applicable terms and conditions before requesting a refund.
Refunds for subscription services, such as monthly or annual subscriptions, may be available within the specified refund period if you are not satisfied with the service or if the service does not meet your expectations.
To request a refund for a subscription service, please contact our support team at [email protected] within the specified refund period. We will review your request and determine if you are eligible for a refund.
Refunds for subscription services may be prorated based on the duration of your subscription. Please review the applicable terms and conditions before requesting a refund.
Refunds for custom services, such as consulting or development services, may be available within the specified refund period if the service is not performed to your satisfaction or if the service does not meet the agreed-upon specifications.
To request a refund for a custom service, please contact our support team at [email protected] with details of the issue. We will review your request and determine if you are eligible for a refund.
Refunds for custom services may be subject to additional terms and conditions outlined in the service agreement or statement of work. Please review the applicable terms and conditions before requesting a refund.
In some cases, refund requests may be denied if they do not meet the eligibility criteria outlined in this policy or if they are outside of the specified refund period.
If your refund request is denied, we will notify you of the reason for the denial and provide you with any applicable options or alternatives. If you have any questions or concerns about a denied refund, please contact us at [email protected].
We reserve the right to deny refund requests at our sole discretion.
If you have any questions, comments, or concerns about our products, services, or any aspect of your experience with Mordeck, please don't hesitate to reach out to us. Our dedicated support team is available to assist you and can be reached via email at [email protected]. Alternatively, you can contact us by mail at the address provided on our website. We value your feedback and are committed to providing prompt and helpful assistance to ensure your satisfaction.
We strive to respond to all inquiries and requests as quickly as possible. Your satisfaction is our top priority, and we are here to address any questions or concerns you may have. Whether you need assistance with product usage, technical support, or have suggestions for improvement, our team is ready to assist you every step of the way. Please feel free to reach out to us anytime; we're here to help!
Thank you for choosing Mordeck. We appreciate your trust and confidence in our products and services. Our team is dedicated to providing exceptional customer service and ensuring that your experience with us is positive and fulfilling. If you have any feedback, questions, or concerns, please don't hesitate to contact us. We look forward to assisting you and exceeding your expectations.
This Refund Policy applies solely to refunds for purchases made through Mordeck's services. It does not apply to refunds for purchases made through third-party websites or services linked to or from our services. If you have any questions about refunds for purchases made through third-party websites or services, please contact the respective third-party provider for assistance.
We reserve the right to modify or update this Refund Policy at any time, so please review it frequently. Your continued use of our services after any changes to this Refund Policy will constitute your acceptance of such changes. If you have any questions or concerns about this Refund Policy or our refund practices, please contact us at [email protected].
We appreciate your trust in Mordeck, and we are committed to providing transparency and clarity regarding our refund policies and practices. If you have any feedback or suggestions on how we can improve our services or policies, please don't hesitate to let us know. Your feedback helps us better serve you and our community.
Mordeck is committed to revolutionizing email communication by providing innovative SMTP solutions that empower businesses to achieve unparalleled success in their marketing endeavors.
© Mordeck. All Rights Reserved